Last Updated: [November 22/2025]

DDM Digital Solutions (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the rights you have under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We may collect the following information when you use our website or submit a form:

Name
Email address
Phone number
Business information
Messages sent through our contact form
Files or attachments you choose to upload
Technical data (IP address, device type, browser type, visit duration)

We do not collect payment information through this website.

2. How We Use Your Information

We use your information to:

Respond to messages and inquiries
Provide services and communicate project details
Improve our website and client experience
Maintain security and prevent misuse
Send occasional updates or replies (only if you initiated contact)

We do not sell, rent, or trade your personal information.

3. How Your Information Is Stored

Your information may be stored through:

Squarespace (website hosting and form submissions)
Google Workspace (email and communication storage)

Both platforms use secure servers and industry-standard protection methods.

We retain information only as long as necessary to provide services or meet legal requirements.

4. Access, Correction & Deletion

You may request:

A copy of the personal information we have
Updates or corrections to your data
Deletion of your personal information

To make a request, email us at hello@ddmdigitalsolutions.ca

5. Third-Party Services

Our website may use or link to third-party tools such as:

Google Workspace
Microsoft tools
Squarespace Analytics
Scheduling and booking services

We are not responsible for the privacy practices of external sites or tools.

6. Cookies & Tracking

Our website may use cookies or analytics tools to:

Analyze site traffic
Improve user experience
Ensure basic functionality

You can disable cookies through your browser settings.

7. Children’s Privacy

Our services and website are intended for adults and business owners.
We do not knowingly collect personal information from minors.

8. Updates to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top reflects the most recent changes.

9. Contact Us

If you have questions about this Privacy Policy or how your information is used, contact:
📧 hello@ddmdigitalsolutions.ca